Registration forms for Fall & Winter programs for returning participants must be submitted by June 2, 2008 with payment as described on registration form. Returning members are placed into programs before new applicants in the order in which they are received. After June 2, all applications will be processed with no preference given to returnees. Those that are unable to be placed into programs will be placed on a waiting list in the order in which they are received. Received applications are to be considered accepted only when Winter Garden notifies applicants with a confirmation document, in person, email, or by mail. All newcomer notifications of status will be made by mail only, and will be mailed out on Saturday, June 10th. Telephone calls are unable to be returned regarding status of applications before June 15th.

Registration forms for Fall and Winter programs, accepted on a first come first serve basis with priority given to returning particitpants, will be received, in person, on Sat, May 31 (9am-2:00pm) & Mon, June 2 (5-8pm). Participants do not have to wait for in-person registration - mail or fax in your forms at any time. After August 15, 2008, registration may be made in person in the office, or by mail if space is available or to be placed on the wait list.

• Final payments are collected in full on August 15, 2008.
• Spring Program registration forms are due February 15, 2009 with payment in full.
• Returned checks or credit charges are subject to $25 administrative fee.
• Refunds, less $65 administrative fee, will be made to anyone who has a medical reason, which must be documented before your program starts
• Cancellation of any program must be made in writing 30 days prior to the program start date, after which no credit or refund can be offered. Full refund shall be made less $65 administrative fee.
• Late payments will be automatically assessed a $25 administrative late fee, and 1.5% interest per month.
• Any special payment requests must be made in writing, addressed to Winter Garden. There are no verbal agreements.
• To be completely fair, absolutely no exceptions can be made to the above policies.
• In the event of inclement weather, Winter Garden will usually be open and your ice time will be available if there is adult supervision available. Games and practices will not be made up. Cancellations will be posted on our phone system and website.
• Winter Garden reserves the right to terminate and/or eject any Participant or observer for any type of behavior (like shouting profanities) which is incompatible with our family oriented philosophy.
• Participants assume complete responsibility for lost and stolen articles or money.
• Programs may be cancelled due to lack of enrollment.
• Skaters are not allowed on ice while machine gates are open and Zamboni is on ice.
• Schedules may change from time to time. Check the bulletin board every visit. Cancellations will not be made up.
• All skaters are urged to wear complete protective equipment.
• No horseplay in lobby area, please monitor & pick up after your kids ...be considerate!
• Complaints & suggestions should be made in writing and handed into Winter Garden office, or mailed. If you do more than talk about it, we will, too. We care.
• Any participant who willfully attempts to harm or fight with another person will be arrested for assault. A hockey ring is not a law-free zone.
• Any person found vandalizing the arena or its property will be permanently ejected from the rink and all programs.  No refunds will be given
• No food may be brought into the rink, unless prior authorization has been received from rink management.
• Participation in a youth hockey program does not entitle participation in Public Skating or Stick & Puck Sessions.

Help Us Help You
In our attempt to make Winter Garden the finest single-rink facility in North America, we are listening to your comments. You will notice various improvements - direct responses to your suggestions that make Winter Garden a nicer, safer place to be... However, the facility won’t be pleasant unless you help us... help by monitoring your children’s behavior... help by keeping your comments constructive...help keep it clean... Make sure your kids leave the dressing rooms and lobby area clean... Pitch in!